Personal data means any information that can be used to identify you, either directly or indirectly.

For example, personal data includes your contact details, e.g.: last name, first name, address, but also your location, an identification number, e.g.: IP address, photograph, etc.

In this respect, this Privacy policy applies only to natural persons, hereinafter referred to as “Users”, whether individuals or professionals, for example: members, EMS trainers or coaches, nutritionists, managers of professional structures such as an EMS Training Corner or Center.

These Users benefit from various free or paid functionalities dedicated to sports training specializing in electro muscular stimulation and nutrition, offered by 30 Minutes Fit through its App, in Android and iOS versions, or web, hereinafter referred to as “Services”.

At 30 Minutes Fit we only collect personal data strictly necessary for the achievement of certain, explicit and legitimate purposes. The purpose of this Privacy policy is to describe how we do this.

Based on articles 15 and 16 of the Federal Law for the Protection of Personal Data in Possession of Individuals, we inform you that 30 Minutes Fit must collect your personal data in compliance with the provisions of Mexican law and will be responsible for the use given to them and their protection.

For clarity, 30 Minutes Fit provides you with several sources of information:

• The present Privacy policy which explains how we treat your personal data when you browse our Website or App and use our Services.

• The General Terms and Conditions of Use for members and professionals which regulate the commercial conditions applicable to our offers.

In the context of the use of the Services, the User's personal data that may be subject to processing relates to:

Personal information provided by the User.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the features you use. The personal information we collect may include the following:

• Last name, first name, gender, age.
• Email address.
• Cell phone.
• Body data and measurements.
• EMS training data.
• Nutritional data.
• Photo as a member of the community.
• User name.
• Password.

Social media login information.

We may offer you the opportunity to register with us using your social network account data or other account based on SSO connections.

App usage data.

If you use our app, we may also collect the following information if you choose to provide us with access or permission:

• Geolocation Information. We may request access or permission to track location information from your mobile device, either on an ongoing basis or while you use our mobile application(s), to provide certain Location Services. If you wish to change our access or permissions, you can do so in your device settings..

• Mobile Device Access. We may require access or authorization to certain features of your mobile device, such as Bluetooth, camera, contacts, microphone, storage, image/photo/video gallery access, access to documents or other files, and other features of your mobile device. If you wish to change our access or permissions, you can do so in your device settings.​

• Mobile device data. We automatically collect device information (such as your mobile device identifier, model and manufacturer), operating system, system version and configuration information, device and application identification numbers, hardware model, and Internet Protocol (IP) address (or proxy server). If you use our applications, we may also collect information about the telephone network associated with your mobile device, the operating system or platform of your mobile device, the type of mobile device you use, the unique identifier of your mobile device, and information about the features of our applications that you have accessed

This information is primarily needed to maintain the security and operation of our applications, for troubleshooting, and for internal analysis and reporting purposes.

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to such personal information.

These include data relating to health, which may only be processed to the extent that the User has given his/her explicit consent for one or more specific purposes.

In this regard, the User is expressly informed that:

• The morphological and physiological data of the User (e.g. his weight), as well as data relating to his sporting and nutritional activities (e.g. mention of a food allergy), are considered sensitive data insofar as they may reveal, even indirectly, data relating to the User's health.

• The collection and processing of such data is based solely on the explicit consent of the User, who may withdraw it at any time.
• In no case is the provision of such data mandatory, regulatory or contractual in nature, so that failure to provide such data has no impact on the use of the Services.

The specific purpose that allows the collection and processing of such data is to improve the use of the Services, in particular the monitoring of the User's sports and nutritional activity (see Purposes below).

For what purposes is your data processed?

We use your Personal Data to perform the functions of our Services, as well as to provide you with the Services you request. We also use Personal Data collected through our Services for the purposes described in this Privacy policy or otherwise communicated to you.

Provide Services, including security, troubleshooting, improving and personalizing them.

Improve and develop our Services, by evaluating your use of our Products and Services, improving existing Services or creating new ones.

Carry out activities such as improving our internal operations, protecting our systems and detecting fraudulent or illegal activities.

Personalize, by understanding your profile and preferences to enhance your experience and appreciation of our Services.

Provide customer support, including Support Services, and respond to your questions.

Assess compliance with applicable terms of use, for example to verify that you are a licensed user and that you comply with the applicable terms of use set out in your contract with us.

Conduct communications, such as sending confirmations, invoices, technical notices, updates, security alerts, and support and administration messages.

Conduct marketing activities, such as providing you with new Services, offers, promotions, and other information about our Services and our Customers. We may process your Personal Data for market research and advertising purposes, to provide you with personalized information on our Webiste and App, and to offer you other personalized content based on your activities and interests.

To comply with legal requirements, for example, by cooperating with public and government authorities, courts or regulatory bodies in accordance with our legal obligations under applicable regulations, to the extent this requires the processing or disclosure of Personal Data in order to protect our rights, or as necessary for our legitimate interest in protecting against misuse of our websites and App, our Services, protecting personal property or safety, applying remedies at our disposal and limiting our damages, complying with legal processes, court orders or legal mechanisms, responding to legal requests or for audit purposes.

We combine the Personal Data we collect from different sources to offer you a more transparent, consistent and personalized experience.

In this regard, the User is expressly informed that:

When using Feed functions such as Chat, the Network exchange forum in the App, the User is entirely responsible for the content that he or she wishes to distribute to other Users.

The exchange forum's publishing settings do not allow you to restrict access to the content you publish among members of your network. Consequently, all members of your network will have undifferentiated access to the content you publish.

Content that you wish to keep private or confidential should not be distributed.

The content you publish is likely to be considered sensitive data. The publication of such data, even if voluntary, entails a greater risk to your privacy.

We collect your data in two ways:

• Through your own browsing or use of the 30 Minutes Fit platform (direct collection).
• Through professional partners (indirect collection).

When the personal data we invite you to provide is necessary to access or use the Services (for example, recording results to ensure follow-up), the obligation to provide this data is contractual in nature

In the event of non-compliance, you may not be able to access or use the Services.

30 Minutes Fit only passes on your personal data to those recipients who strictly need it, to ensure that it is processed in accordance with the purpose for which it was collected.

Exchange of information between users and professionals

With regard to users:

Professionals registered on the Website and/or App are subject to the ethical rules applicable to all members of their professional order, including the rule of professional secrecy. They also undertake to preserve the confidentiality of all information received and/or exchanged with Users within the framework of the Website and/or App, regardless of the existence of a professional-client relationship or a mandate, and to use such information only in accordance with the strict conditions to which they have given their consent.

Regarding professionals:

All information contained in the profiles of professionals is accessible by their registered client on the Website and/or App and by 30 Minutes Fit for administrative purposes only. Registered professionals have acknowledged and consented to this information being made public in the context of use by Users.

We keep your personal data until the purposes for which it was collected have been fulfilled.

As an example:

If you are not yet a customer, your personal data may be kept until you withdraw your consent to receive commercial prospecting, and for up to 3 (three) years from the last commercial contact with us (for example, when you click on an offer, we send you).

If you are a customer, your personal data may be kept for up to 5 (five) years from the end of the 30 Minutes Fit financial year following the end of the contractual relationship, in intermediate storage (access only in the event of a dispute).

In some cases, the law requires a longer retention period.

Invoices are kept for a period of 5 (five) years from the end of the 30 Minutes Fit financial year following the date of issue of the invoice.

What rights do you have over your personal data?

Right of access: You have the right to ask us to confirm that your personal data is being processed by our Services. If you wish, we will send you a copy of your personal data that is being processed.

Right to rectification: You have the right to have us rectify or complete inaccurate personal data that we process.

Right to erasure: You have the right to obtain the deletion of your personal data as soon as possible, when it is no longer necessary for the purposes for which it was collected, or when you withdraw the consent on which the processing of your data was based.

Right to restriction: You have the right to obtain the restriction, i.e. the freezing of the processing of your personal data, when it is necessary for the establishment, exercise or defense of your legal claims.

Right to object: You have the right to object at any time, for reasons relating to your situation, to the processing of your personal data. 30 Minutes Fit may only object to this right for compelling legitimate reasons, or for the recognition, exercise or defense of legal claims.

Right to portability: you have the right to receive from 30 Minutes Fit the personal data that you have provided to us, in a structured, commonly used and machine-readable format.

We inform you that each User can rectify or delete their own personal data through the Website and/or App.

Deleting your account affects all 30 Minutes Fit products, including access to your profile on the Website and/or App. In addition, all your results and progress will be permanently deleted. Please note that it is not possible to partially delete your account, and you will therefore lose your history and access to your information.

From the menu:

• Go to the “Settings” tab, then click on “Edit your profile”.
• Go to the “My account” section
• Click on “Delete my account”.

A window will appear to confirm your wish to delete your account.

Deleting your account does not automatically cancel the renewal of any subscriptions you may have purchased on the Website and/or App. For this reason, it is very important that you do not forget to cancel your subscription before deleting your account. In the case of a subscription purchased with an outstanding payment period, it will not be possible to cancel the automatic charge.

30 Minutes Fit may modify this Privacy policy without prior notice.

If we wish to use your personal data in a manner different from that which we have already informed you of, we will notify you of such modifications in advance and make them visible on our Website and App.

If you continue to use the Services after such notification, you will be deemed to have accepted the modifications.

In the event of a dispute arising from or related to this agreement, the parties agree to try to reach an amicable agreement. 30 Minutes Fit makes available to the User the contacts to file their complaints. Otherwise, jurisdiction will be determined by the corresponding administrative or jurisdictional bodies.

The parties may go to the Courts of Mexico City, waiving any other jurisdiction that may apply to them, with this notice being subject to interpretation in accordance with the laws of the Republic of Mexico.